12.12 YEAR END SALE GET RM19 OFF VOUCHER CODE : GTR190FF
Return & Refund Policy

7 days return & exchange Policy :

* Item must be returned within 7 days after the buyer receives it.
* We will bear the return postage costs as printed on the return consignment note or as below (whichever lower).
  - Maximum RM6 for Penisular, RM10 Sabah & Sarawak

Return only applicable for :

  • Defective item
  • Damaged during delivery process
  • Wrong item delivered
  • Missing parts / items

Not applicable for :

  • Change of mind
  • Does not fit / size not suitable
  • Not compatible with device.

How to return ?

  1. Contact us by email : hello@gtrade.my / whatsapp : +6012 922 2791.
  2. Provide images and short description of the problem.
  3. Once confirmed by us, kindly ship the item back to us.
    * With original packaging & condition.
  4. After our verification process, we will contact customer for :
  • 1-1 exchange
  • exchange with similar product
  • refund (if item is no longer in stock)